Terms & Conditions

Fabrication & Erection Services | Metro Enterprises

Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Agreement”) govern your use of Metro Enterprises’ services. By engaging with us, you agree to comply with these terms.


1. Definitions

  • “Client”: Party availing our services.

  • “Services”: Fabrication, erection, equipment installation, etc.

  • “Project”: Specific work outlined in a work order.


2. Service Agreement

  • All projects require a signed Work Order detailing scope, timelines, and pricing.

  • Verbal agreements must be confirmed in writing to be valid.


3. Pricing & Payments

  • Quotes are valid for 30 days unless specified.

  • Payment Terms:

    • 40% advance before work begins

    • 50% during project execution

    • 10% upon completion & inspection

  • Late Payments incur 1.5% monthly interest.


4. Project Execution

  • Timelines are estimates and subject to:

    • Client-provided material availability

    • Weather conditions (for outdoor work)

    • Force majeure events

  • Change Requests must be in writing and may affect cost/timeline.


5. Quality & Safety

  • We comply with:

    • IBR standards for piping

    • OSHA safety protocols

    • Pharma industry GMP requirements

  • Client must provide:

    • Site access

    • Necessary permits

    • Safety equipment for their personnel


6. Warranties

  • 1-year warranty on fabrication work against defects.

  • Excludes damage from:

    • Client misuse

    • Natural disasters

    • Unauthorized modifications


7. Liability

  • Our liability is limited to project value.

  • Not liable for:

    • Consequential damages

    • Client-provided material defects

    • Third-party actions


8. Termination

  • Either party may terminate with 30 days written notice.

  • Client pays for:

    • Completed work

    • Materials purchased

    • Termination costs (15% of remaining contract value)


9. Intellectual Property

  • Designs/drawings remain our property unless separately agreed.

  • Client receives unlimited usage rights for completed work.


10. Dispute Resolution

  • Amicable negotiation first

  • Arbitration in Thane, Maharashtra as per Indian Arbitration Act

  • Governing Law: Indian law


11. General

  • Entire Agreement: Supersedes all prior agreements

  • Severability: Invalid clauses don’t affect remainder

  • Waiver: Failure to enforce isn’t a waiver


12. Contact

For questions:
Metro Enterprises
Office No. 802, 8th Floor, Iris Shopping, Gladys Alwares Road, Hiranandani Meadows, Thane (W) 400610 – Maharashtra
Phone: +91-8898765333
Email: metroentrp@yahoo.com